Contest Specialist, NYRA Bets
- Hybrid (2 days a week), New York
- Aqueduct (Ozone Park), New York
- Marketing
- Regular Full Time
Title: Contest Specialist, NYRA Bets
Employee Status: Regular Full Time
Work From Home Option: Hybrid - 2 Days/Week (40% Remote)
FLSA Status: Exempt
Job Overview:
The Contest Specialist, NYRA Bets will assist in the planning, execution, and administration of NYRA Bets handicapping contests to support the organization’s player engagement and promotional strategies. Applies foundational knowledge of contest operations, marketing, and customer engagement to execute procedures and plans for the assigned contests. Responsible for supporting player experiences, contest promotions, and operational activities to maximize participation and satisfaction.
Essential Functions:
Follows established guidelines to assist with the planning and execution of NYRA Bets contests, including Free-to-Play, paid entry, and promotional formats.
Supports contest marketing efforts by assisting with content creation, email campaigns, and social media scheduling.
Monitors contest calendars, rules, prize structures, and operational logistics.
Helps gather and organize player engagement data, feedback, and contest performance metrics to support reporting and analysis.
Assists in maintaining contest rules, calendars, and prize structures, ensuring alignment with organizational and regulatory standards.
Supports cross-functional teams, including Marketing, VIP/Key Accounts, Creative Services, and Customer Service, to ensure smooth contest operations.
Follows established processes to identify opportunities for improving contest execution, engagement strategies, and operational efficiency.
Assists in monitoring competitor contests and industry trends to provide insights for team discussions.
Qualifications:
Qualifications and Education Requirements:
Bachelor’s Degree in marketing, communications, sports management, or related field.
Experience: 2–4 years in marketing, promotions, contest operations, or customer engagement.
Ability to travel as needed to major contests
Ability to work in a customer facing role (approximately 40% of the time)
Other Requirements: Experience in managing events, contests, or customer-facing programs.
Preferred Skills:
Strong organizational and project management skills.
Excellent written and verbal communication.
Familiarity with CMS platforms, email marketing tools, and social media scheduling tools.
Experience with customer segmentation and personalization platforms (e.g., Optimove) is a plus.
Knowledge of horse racing, sports betting, or gaming preferred.
Proficiency in Excel, Word, PowerPoint.
Summary of Physical Requirements and Work Environment:
The Contest Specialist role is primarily office-based, with work conducted at a computer for extended periods, requiring sitting, typing, and occasional use of a mouse or touchscreen. The position may involve some light mobility within the office for meetings or collaboration with teams. The work environment is professional and collaborative, with standard office noise levels, and may require occasional early mornings, evenings, or weekend hours during peak contest periods or major racing events. Standard ergonomic and safety practices apply.
Pay Range / Salary: $58,125.00 - $87,187.50
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Human ResourcesNYRA Competencies:
Elevates Everyone’s Experience through meaningful interactions and communication. And, by treating each other with respect and consistently displaying value and appreciation for the contributions of others.
Advances a Culture of Safety and Integrity by acting in the organization’s best interest, adhering to all policies, and upholding ethical standards.
Innovates and adapts by seeking feedback to improve performance, introducing new ideas and solutions to advance the organization.
Shows Pride of Ownership by being accountable for your role and responsibilities, mentoring colleagues, maintaining transparency in all interactions, and sharing your success with everyone involved.
Achieves Excellence by delivering your best effort, demonstrating exceptional leadership attributes, and persevering through challenges.
About Us:
With a lineage of nearly 150 years, The New York Racing Association (NYRA) serves as the cornerstone of New York State's thoroughbred industry at three major tracks (Aqueduct Racetrack, Belmont Park, and Saratoga Race Course). The industry contributes more than $3 billion annually to its urban, suburban, and rural economy. NYRA also offers a variety of exciting career opportunities – on and off the track. From Finance to Facilities, Turf to Technology, in all departments we are stewards of our sport. Join our talented team of professionals.
NYRA is committed to equal employment opportunity and to compliance with federal, state, and local anti - discrimination laws. NYRA values diversity and complies with New York State and New York City law, which prohibits discrimination and harassment against any employee, applicant for employment, or intern based on race, age, color, religion, sex (including pregnancy, childbirth or related medical conditions, gender identity / expression and transgender status), national origin or ancestry, citizenship, physical or mental disability, genetic information (including predisposing genetic characteristics), age (18-years-of-age & up), veteran status, military status, sexual orientation, marital status, familial status, caregiver status, partnership status, unemployment status, certain arrest or conviction records and domestic or sexual violence victim status. NYRA does not tolerate discrimination or harassment based on an employee’s membership in one or more of these protected categories, an employee’s known relationship or association with a member of one or more of these protected categories, or any other characteristic protected by applicable federal, state, or local law.
Visit us at NYRA.com to learn more!
The New York Racing Association, Inc. (NYRA) holds the exclusive franchise to conduct thoroughbred racing at Aqueduct Racetrack, Belmont Park and Saratoga Race Course. NYRA tracks are the cornerstone of New York State’s horse racing industry, which is responsible for 19,000 jobs and more than $3 billion in annual economic impact.
